Koch Group AG, Wallisellen
KOCH Group AG supplies the whole of Switzerland with fittings, tools, machines and other products in all variations from five locations.
On the one hand, Koch Group AG offers expert and competent advice for all companies such as carpenters and cabinet makers, kitchen and timber constructors as well as door and window manufacturers.
On the other hand, it also means meeting the daily needs of customers with state-of-the-art technology and qualified staff. To this end, "KOCHnet" has a clearly laid out web store with more than 53,000 stock items from 500 manufacturers in German, French and Italian. These can be ordered via the clear online ordering system and, thanks to the use of ultra-modern intralogistics, can be picked and delivered on the same day if required.
Client
Koch Group AG
Birgistrasse 3
8304 Wallisellen
René Koch, Owner KOCH Group
Christian Lang, Head of IT KOCH Group
5
Locations
approx. 4890
Calls per week
Order
Maintaining and ensuring operations at 5 locations; designing and further developing the telecommunications solution
Solutions
Modern, homogeneous communication system, which is operated across all 5 locations.
Centralized SIP break-out, which is redundantly terminated at HQ.
Use of UCC Federation with two different applications that allow the company to use them across all locations.
Intermediary workstations for central management of the call flow, as well as the possibility of optimizing synergies within the company.
One-number concept in conjunction with one of the most modern GSM integrations.
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Projects
Apartment buildings cooperative GBZ 7, 8053 Zurich-WitikonOctober 30, 2022 - 15:32
Apartment building with commercial space - Witikonerstrasse 316, 8053 Zurich-WitikonOctober 30, 2022 - 12:39
Glockenacker residential park, 8053 Zurich-WitikonOctober 24, 2022 - 14:47
Residential complex and Vinzenz student residenceOctober 23, 2022 - 19:23
English 
German